What Does the VIP & Hospitality Operations Senior Specialist Do?

This position oversees the delivery of all premium hospitality offerings, including VIP areas, Sky Boxes, and Gold sections. You’ll ensure the smooth sale, renewal, and management of these exclusive experiences.

A core part of the job is to take full responsibility for the guest journey, from menu planning to enforcing quality standards in food and beverage services and ensuring top-tier customer satisfaction for high-profile clients.

Additionally, the role manages accreditation systems for guests and maintains compliance with all necessary club and league regulations, providing an efficient and safe experience for VIP guests.

It involves ongoing collaboration with the sales team and close tracking of performance metrics to constantly improve offers and exceed both revenue and client satisfaction goals.

Strong leadership is also necessary, as you’ll lead teams and coordinate with vendors in dynamic live environments, ensuring every detail is impeccable.

Key Benefits of This Role

One big advantage is the competitive annual salary band, ranging from SAR 160,000 to 225,000, which positions this role as an attractive offer for seasoned professionals.

The full-time, in-person environment ensures you’ll be involved in hands-on management and gain valuable experience in hospitality operations within a prestigious organization.

Areas to Consider Before Applying

This job comes with high expectations for quality and real-time problem-solving, which can mean extra pressure during live events and match days.

Experience requirements are strict; you should have 4–6 years in hospitality operations and direct exposure to high-end service or event delivery, making it less suitable for entry-level applicants.

Our Verdict

This position offers a robust career step for those with a background in premium hospitality and operational excellence. It’s an opportunity to be at the center of exclusive guest experiences in a high-profile sporting context.